FAQ

What is Pilates?

Pilates is a method of alignment-based strength and conditioning that focuses on breathing techniques, controlled movement, learning to move from your center, creating a mind body connection, and moving with precision and flow. Whether you choose a One-on-One or a Group experience, we emphasize these principles in every visit.

What are the machines all about?

At Reforming Foundations, we focus on the movement and use the equipment as a tool to help you feel your body, rather than focusing on using the equipment to devise a standardized workout.

We use all the Pilates apparatus and many more fun props to rig-up every possible configuration to customize each exercise to your body. Pilates equipment is brilliantly designed and modified to create both the support and resistance you need to feel exercises correctly for your unique body. We like to say the equipment creates an ideal “environment” for your body to feel challenged without the strain.

Our skilled instructors understand how each and every Pilates exercise differs on each piece of equipment and what muscle and movement connections you’ll feel on each. One machine isn’t “harder” than another if it is used correctly.

Sometimes, lighter springs are more challenging because there is less resistance. This requires you to control the movement with your deepest stabilizing muscles. Your instructor will provide suggestions for spring settings for each exercise. The springs help you feel smooth, controlled movement and they provide feedback about your body’s positioning in space, and they’re ideal for helping you feel correct form as you move.

Not every exercise will be slow, but they should always be smooth and controlled from beginning to end. Nothing should hurt or feel straining.

Pregnancy

Pilates is one of the best forms of movement you can do before and after having a baby. It is a safe and powerful way to target your pelvic floor and deep abdominal muscles while gaining hip mobility. Pilates is easily adjustable so you can practice throughout your entire pregnancy. While we highly recommend individual Pilates practice during your pregnancy you may continue in classes during your first trimester. Feeling great and want to keep moving in classes? Awesome! Schedule your complimentary prenatal Pilates one on one session to learn some key modifications and movement guidelines so you can safely continue in classes during your second trimester. Once you get to your third trimester we’d love to help you prepare your body for labor and delivery and we recommend individualized sessions tailored just for you!

RULES RULES RULES

Reforming Foundations has established various policies and procedures to ensure the members have a fun and safe experience while visiting our studios.

Cleanliness

Wash your hands as you arrive and after practice. Hand sanitizer is available throughout the studio. Please use disinfectant provided at cleaning stations to sanitize your equipment and props after every session or class.

Scent Free

In Pilates we focus on breathwork. In order to breathe freely, RF is scent free. Please refrain from wearing any perfume, cologne, or scented lotion. Please also maintain good hygiene and refrain from smoking cigarettes or marijuana before entering the studio. We strive to maintain an environment where our clients can work on their breath and learn to breathe freely.

Attire

Athletic clothing and sticky socks are required. No out door shoes, jeans, zippers, or buttons are permitted as these can damage the vinyl. Light clothing, swimsuit, or a robe is required for the Infrared Sauna.

Mobile & Wearable Technology

Cell phones are not permitted in class. All cell phones must be on silent mode and stored in your locker during class. All wearable tech must be set to “Do Not Disturb” or movie mode prior to the beginning of class.

Tardiness

Please be on time!  If you are more than 10 minutes late you will not be permitted to join class. This will be considered a late cancellation, unless there is room in the following class.

For Individual Sessions,  your instructor will wait 15 minutes for your arrival. If you are tardy, your session will still end at the scheduled time. Tardiness past 15 minutes will forfeit your session.

The RF difference includes our opening mobility series to warm up your spine and activate your deep core. Please honor your body, your classmates and your instructor.  Your instructor has planned according to the scheduled time allotted to deliver a full body workout.

Cancellation Policy

Reforming Foundations Pilates and Wellness runs and maintains an active facility serving many and we appreciate your respect of our commitment to scheduling the resources of the facility in an efficient and accommodating manner.

Please provide a minimum of 24 hours notice of cancellation. Short notice of your session cancellation will result in forfeiture of your session or class or will be assessed a fee in compliance with your membership agreement..

We understand emergent situations arise and promise to be considerate of an emergency by granting one courtesy late cancel per year. Courtesy cancellations are documented on your account.

Waitlist Policy

You will be notified via email at least 60-minutes before the start of class time if you are added to the class. If you did not receive notification one hour before the start of the class, you were not added to the class.

If you are added to the class from the waitlist and you cancel outside of the cancellation window or do not come to class, you are considered a late cancellation/no-show and will be charged accordingly based on our policies. To avoid any fees, when you decide you can no longer make it to class you must remove yourself from the waitlist.

Substitutions

Instructors may change without notice and your appointment will be kept to the best of our ability. We promise to do our best to honor our commitment to your practice.

Duet Sessions

At Reforming Foundations Pilates & Wellness, we are committed to offering our clients flexible and enriching exercise experiences. Our duet sessions are designed to provide an engaging and mutually beneficial workout for two partners. Please take a moment to review our policy regarding these sessions:

  • Duet sessions are exclusive to our RF PRIME members. This is to ensure consistent quality and availability for our dedicated clients.
  • All duet sessions are subject to studio availability. We strive to accommodate your preferred timings but request your flexibility due to the dynamic nature of our scheduling.
  • To maintain a standing reservation on an instructor’s schedule, both partners participating in the duet session are required to make a commitment.
  • In the event that one partner cancels, the remaining partner must agree to proceed with an individual session. This policy applies regardless of the notice period provided for the cancellation.

This approach ensures that our instructors’ time is respected and that our members can maintain their exercise routine without interruption.

Extensions and Refunds

Please see your client agreement for all package or membership expirations. We have a strict no extension policy. All purchases are non-refundable. Client agreements are viewable on your account and are also emailed to you at the time of purchase.

If you have an extenuating life circumstance, in harmony with our core values; we promise to be compassionate. We are here to help hold you accountable and keep you strong and mobile.

Expiration

Welcome offers will expire 30 days after purchase for sessions and 4 pack of classes expire 14 days after purchase.

All Packs will expire 3 months from the date of first use.

Subscription (Membership) Policies

All memberships are on auto-renewal and begin with a 3-month commitment. Memberships will automatically renew every 28 days. We require 30 days notice to cancel your membership after the initial 3 month commitment.

Inclement Weather

While Reforming Foundations will make every effort to remain open; the safety of our clients and instructors is our number one concern. There may be times the studio will shut down for unsafe weather conditions. This is in the interest of keeping everyone safe.

Any closures are based on a storm-by-storm basis. Please stay tuned to social, email and texts for updates.  

If we decide to remain open, the standard cancellation and no-show policies still apply.

Covid

Per the CDC, you may return to RF 5 days after your first symptom onset if no fever is present and symptom free for 24 hours. The CDC recommendations is masking day 5-10 or two negative covid tests.

Community Inclusion Policy

Reforming Foundations Pilates & Wellness is committed to creating and maintaining a respectful, inclusive, and discrimination-free environment. We do not tolerate racism, discrimination, or prejudice in any form. Our commitment to our community is to ensure that all employees and members are treated with respect, dignity, and fairness.

Minors

At our Pilates studio, we believe that Pilates can benefit individuals of all ages, and we are happy to share this practice with families who value a healthy and active lifestyle. To ensure a safe and comfortable environment for everyone, we have implemented the following policy:

  • Children under 13 years old are welcome to individual sessions and be accompanied by a parent or legal guardian at all times, unless the instructor consents to parental absence. Parent or legal guardians must sign a liability waiver on behalf of their child before their first session or class.
  • Minors 13 -18 years old are welcome to participate in group Pilates classes in accordance with RF new member onboarding process and instructor approval. Parent or legal guardians must sign a liability waiver on behalf of their minor before their first session or class.
  • Minors are expected to respect the studio and other participants by following studio policies and instructions from the instructor.
  • Parents or legal guardians are responsible for their child’s behavior and safety while on the premises.

We understand that every family is unique and may have different needs and schedules. We are happy to work with you to find the best Pilates class for you and your child. Please feel free to reach out to us if you have any questions or concerns.

Infrared Sauna and Infrared Classes for Minors

We welcome individuals of all ages, including children, to experience the many benefits of using an infrared sauna. While it’s important to note that children must have adult supervision and approval from their pediatrician before using the sauna, we believe that with the proper guidance, it can be a safe and enjoyable experience for them. That’s why we’ve implemented a policy that prioritizes the safety and well-being of our young clients while still allowing them to enjoy the many benefits of infrared sauna therapy.

To ensure the safety and well-being of our young clients, we have implemented the following policy:

  • Children under the age of 18 must be accompanied in the sauna by a parent or guardian at all times while using the infrared sauna.
  • Prior to using the sauna, the child must receive approval from their pediatrician.
  • The sauna temperature should be set at a lower level to avoid any potential discomfort or overheating for the child.
  • The child should remain hydrated before, during, and after using the sauna.
  • The sauna session should be limited to 10-15 minutes and should be monitored by the accompanying adult.
  • The child should be encouraged to listen to their body and stop the session immediately if they feel uncomfortable or unwell.

We believe in creating a safe and inclusive environment for all our clients, including children, and we hope that this policy provides peace of mind for parents and guardians who wish to enjoy the benefits of infrared sauna with their children.

Thank you for your cooperation in contributing to the community here at RF! We appreciate you!